If you are a Registered customer, then you can sign on to our web site, log in with your password and track the order yourself. This gives you the freedom to do this anytime of day or night.

If you are not a Registered customer, please refer to your confirmation e-mail and contact us by e-mail:

SUPPORT@POWERSHOPPER.COM

PowerShopper™ ( A Division of Finders Fine Foods ) believes in providing a safe and secure shopping experience for all clients with stringent and effective security measures on our website. The check out process is secure and this can be verified by looking in the lower right hand corner of your screen where a padlock should be displayed on every page, in addition the page identifiers will start with https - the "s" denotes that the page is security protected. To further reassure you on all pages where any information transaction is taking place is protected, you will notice a security logo telling you the page is secure.

It is our policy to never send private information, such as your credit card number, via e-mail.

PowerShoppe™ ( A Division of Finders Fine Foods ) can only accept orders from Web browsers that permit communication through Secure Socket Layer (SSL) technology.

For more information, please see our Privacy & Security Policy.

Orders can be charged to one of the following major credit cards: VISA, MasterCard, Discover or American Express. You will always have to fill out your card number together with the expiry date as PowerShopper ™ does not keep a record of your credit card number for security reasons.

In the unlikely event unauthorized use of your credit card occurs, follow the reporting procedures defined by your credit card provider and contact us immediately.

If your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase from PowerShopper ™ while using our secure server, we will reimburse you for the remaining liability, up to the maximum $50.00.